CDRTool ------- Copyright (c) 2002-2007 AG Projects http://ag-projects.com CDRTool provides a CDR mediation and rating engine for OpenSER. CDRTool is a simple to use WEB application, which can be put in service with minimal training of the helpdesk and operations staff. It gives you or your customers instant access to SIP usage information, traces from CDR level to protocol level, statistics grouped by criteria like release cause, destination or billing parties and can help pin-point SIP/ISDN call flows and failure reason. CDRTool provides 100% accurate accounting for call detail records generated by OpenSER used in combination with MediaProxy regardless of the availability of BYE messages. CDRTool provides an anti-fraud mechanism for blocking SIP accounts that exceed predefined user quota. CDRTool makes rating functions available via the network so that you can use CDRTool rating engine for postpaid application or in combination with third-party B2BUAs for prepaid applications. The functions are available via TCP/IP network socket. Target market ------------- CDRTool is a mature product with several years in production and has been used in environments with up to tens of millions of CDRs per month. The main focus of CDRTool is to provide a carrier grade mediation and rating engine for service providers deploying OpenSER as SIP Proxy / Registrar in combination with Cisco or Asterisk gateways. Disclaimer ---------- The information provided by CDRTool documentation is not always enough to successfully complete the installation and deployment of CDRTool. Most of the configuration tasks are related to setting up components outside CDRTool environment. Knowledge in the configuration of components like MySQL server, FreeRadius server, Cisco gateways, MediaProxy and OpenSER is required to successfully complete a CDRTool installation. Features -------- CDRTool allows real-time web access to Call Details Records like the Radius tickets generated by OpenSER radius accounting module. The information can be combined with media information from MediaProxy while a separate OpenSER module can display full traces of all SIP packets the enter and exit the SIP Proxy. CDRs can be filtered and statistics can be built in real-time to summarize service usage based on various criteria. Several CDRTool users can share the search criteria and the query results. Ticket numbers can be linked to sets of Call Details Records. Queries and results can be replayed later to reproduce an exiting or a previous problem. This feature allows fast communication and troubleshooting when multiple departments work together to find a resolution for a problem and communicate it with the customer. - Real-time rating engine - Tracing from CDR level to SIP protocol stack level - Multiple data-sources with consistent search and export capabilities - Trace calls at CDR level down to protocol level between data-sources - Login accounts can restrict access to CDRs per user, domain or gateway - End-user web access to own Call Detail Records - Customizable end-user and administrative web frond-ends - Link searches to trouble-tickets - Combined rating based on traffic, duration, application type and destination Data sources ------------ - OpenSER - MediaProxy - Asterisk - Cisco - IPNX Other data sources can be easily ported. Installation ------------ See INSTALL file. Using CDRTool ------------- See USAGE file.